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1. #Server 2016 remote desktop authentication error series#
2. #Server 2016 remote desktop authentication error windows#

#Server 2016 remote desktop authentication error windows#

So, we went to the RD Gateway server and start reading the Event Viewer messages available over there. Looking into the event viewer, at the Applications and Services Logs > Microsoft > Windows >TerminalServices-Gateway node, we were able to retrieve the connections steps we were performing.Īs you can see, the connection to the RD Gateway was indeed initiated ( Event ID 312/313) but never acknowledged by the server.ĭuring the sequence, we can see that the event ID 200 is generated and it’s telling me that the user is authorized to access through the RD Gateway and that authentication method is NTLM The customer was using a RD Gateway infrastructure to make the connection to the RD Session host servers. Troubleshooting ProcessĪfter ensuring tha the firewall was not causing an issue, we needed to move forward and see what was happening. Both environment were using the latest version of the rdp client. In our case, this was clearly not our scenario. Contact your network administrator for assistanceīased on google research, the most frequent reason for such error was related to the version of the remote desktop client. Your computer can’t connect to the remote computer because an error occured on the remote computer that you want to connect to. When the user tried to launch an application, the following error message appeared The user was able to login into the web page and could see the published applications made available to him. So, no problem, we had created a user account in the resource forest and asked the user from the other forest to try to access the web interface and launch the required application. No Trust was available between these two forests. One forest needed to access resources in the forest hosting the remoteApp infrastructure. Multiple forests were available within the organization. This customers had a complex AD topology. We had established a RemoteApp infrastructure with one of our customers. RDS 2012 R2 – DMZ and failing connections.RDS 2012 R2 – Access is denied – Issue 4.RDS 2012 R2 – Access is Denied While connecting to remoteApp- Issue 3.RDS 2012 R2 – Account Restrictions are preventing to signing in – Issue 2.RDS 2012 R2 – Access is Denied While connecting – Issue 1.If you want to have a look at our previous posts about issues with RDS, please have a look at

#Server 2016 remote desktop authentication error series#

This post is actually completing our series of article about possible problematic situation that can happen when using RemoteApp and RDS technologies. In this post, we will be describing a “strange” behaviour that occured at one of our customer premises. This is a great product and we were able to develop an interesting concept for our customers using such technology. We are still working on our nice and lovely RDS and RemoteApp infrastructure project.